We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
As of now, we’re delivering to the United States only.
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Yes, you can write your business address in your order details if it’s more convenient to you.
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Within 14 days of receiving the parcel, you can ask us for:
Full refunds are not available under the following circumstances:
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Yes, you can! Kindly Contact Us form to discuss the details with us.
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
Top picks just for you
HIGHLY recommend (in fact I’m already planning on gifting these to all the tea fans on my Christmas gift list) I had NO idea the importance of giving tea room to bloom, my tea is now exponentially better! I used just the tiny amount of tea you see here and it filled the whole infuser! It seems crazy to me that I’ve been shoving a bunch of tea in a tiny infuser for years and never letting it fully bloom. I genuinely wish I could give more stars, you will not regret getting this mug!
Loving this mug! First off, it just looks great.Not only the mug look great, but the tea infuser is a huge plus! As a pretty frequent tea drinker (albeit less so in the summer months), a large, stainless steal infuser perfectly fitted for the mug is so convenient! Plus I get pretty meticulous about keeping my tea/mug hot, so the fact that mug also comes with a top comes in pretty clutch too! AND (I didn't even realize this when ordering) the mug cover doubles as a perfectly-fitted coaster too!
This cup is great quality. I highly recommend it!
Love the tea defuser , the colors of the cup are also bright and beachy which was what I was going for
I love this cup. I use it for all of my delicious teas.
Bought for wife. She liked it.
Very cute! Works well. Nice sized mug also.